Terms and Conditions – q789com Pakistan Gaming Platform

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and q789com ("the Platform", "we", "us"). q789com is an online gaming and sports betting platform operated at https://q789com.app, serving players based in Pakistan.

By accessing the q789com website, registering an account, logging in, making a deposit, or placing any bet or wager on the platform, you are confirming that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use q789com.

These Terms should be read alongside the q789com Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform.

To register and use q789com, you must meet all of the following eligibility requirements at the time of registration and throughout your use of the platform:

• You must be at least 18 years of age. q789com is strictly an adults-only platform. Anyone found to be under 18 will have their account closed immediately and any balance held pending review.
• You must be registering for yourself, not on behalf of another person, and you must provide accurate, complete, and truthful information during registration.
• You must not already hold an active or previously closed q789com account. Each individual is permitted exactly one account. Multiple accounts will result in suspension of all associated accounts.
• You must not be subject to a voluntary or compulsory self-exclusion from gaming platforms at the time of registration.
• You must not be an employee, contractor, agent, or immediate family member of an employee of q789com.

During or after registration, q789com reserves the right to request identity verification documents including a copy of a valid CNIC (Computerised National Identity Card), proof of address, or proof of the payment method used. You agree to provide these documents promptly when requested. Failure to complete verification within the requested timeframe may result in temporary suspension of withdrawal privileges.

q789com reserves the right to decline any registration application without being required to provide a reason, at its sole discretion.

You are fully responsible for maintaining the security of your q789com login credentials, including your password and any two-factor authentication methods associated with your account. q789com will never ask you for your password by email, chat, or any other channel. Any request for your password purportedly from q789com should be treated as a phishing attempt and reported to our support team immediately.

If you believe your q789com account has been accessed without your authorisation, you must notify the support team immediately via live chat or email. q789com will take steps to secure the account as quickly as possible, but accepts no liability for losses arising from unauthorised access that could have been prevented by the player keeping their credentials confidential.

• Do not share your password with anyone, including family members.
• Use a unique password not reused from other platforms.
• Enable two-factor authentication in your account settings for additional security.
• Log out of q789com when using shared or public devices.

All financial transactions on q789com are conducted in Pakistani Rupees (PKR). The platform supports deposits and withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers, and Visa/Mastercard debit cards. All payment methods must be registered in the name of the account holder. Third-party payments — deposits or withdrawals made on behalf of another person — are strictly prohibited on q789com.

Deposits: The minimum deposit amount is Rs 200. Deposits via Easypaisa, JazzCash, NayaPay, and SadaPay are credited to your q789com balance instantly. IBFT transfers may take up to two hours depending on your bank. Visa/Mastercard deposits are typically processed within a few minutes.

Withdrawals: The minimum withdrawal amount is Rs 500. q789com processes withdrawal requests within one hour during normal operating hours. Withdrawals are sent to the same payment method used for the most recent deposit wherever possible. q789com reserves the right to request identity verification before processing any withdrawal, particularly for first-time or large withdrawals.

• Funds deposited on q789com are held in a player balance and may not earn interest.
• q789com does not charge fees for deposits or withdrawals. Your payment provider may apply their own charges — please check with them directly.
• If a deposit fails or is reversed, the corresponding credit to your q789com account will be removed. Any bets placed using funds from a reversed deposit may be voided.
• q789com is required to conduct Anti-Money Laundering (AML) checks and may request source-of-funds documentation for large transactions. Cooperation with these checks is a condition of continued account access.

q789com runs various bonus and promotional offers for both new and existing players from time to time. All active promotions are published on the platform with their full terms, including wagering requirements, eligible games, minimum deposit amounts, maximum bonus values, and expiry dates. These terms are an extension of these Terms and Conditions and are binding on players who choose to participate in any promotion.

Wagering Requirements: Most bonus offers on q789com carry a wagering requirement — a multiple of the bonus amount that must be turned over in eligible bets before the bonus balance can be withdrawn as real money. The wagering requirement for each offer is stated clearly at the time of the offer. For example, a bonus with a 20x wagering requirement means a Rs 1,000 bonus requires Rs 20,000 in total bets before the bonus becomes withdrawable cash.

• Bonuses credited to your q789com account will expire if the wagering requirement is not met within the stated timeframe — typically 7 to 30 days depending on the offer.
• Bonus funds are subject to maximum bet limits per round where stated. Placing bets above these limits while a bonus is active may result in the bonus being voided.
• q789com reserves the right to withdraw any bonus offer at any time, and to cancel a bonus from a player's account if there is evidence of bonus abuse, exploitation, or irregular betting patterns designed to meet wagering requirements at minimal risk.
• The Refer a Friend programme operates under its own specific terms, published at /refer-a-friend.

All bets and gaming sessions on q789com are subject to the rules of the specific game or betting market being used. These rules are displayed within each game lobby and sports betting interface. The rules on q789com are final in the event of any dispute regarding the outcome of a bet or game.

For sports betting markets — including cricket, football, and other events available on q789com — bets are settled based on the official result published by the relevant sporting body. In the event that a match or event is cancelled, postponed, or abandoned, bets will be settled according to the applicable market rules published in the sportsbook.

• All bets placed on q789com are final once confirmed. Bets cannot be cancelled or amended by the player after confirmation except where a cash-out feature is available and exercised before the event settles.
• q789com reserves the right to void any bet that was placed at an obviously erroneous price, where a technical error affected the displayed odds, or where there is evidence that the bet was placed using insider information.
• Minimum and maximum bet limits apply to all games and markets on q789com. These limits are displayed within the relevant game or market and may vary by player account tier.
• All casino games on q789com — including slots, Baccarat, Teen Patti, and Ludo — use certified Random Number Generators (RNG) or verified live dealer processes. Outcomes are not influenced by the platform or any party other than the certified game mechanics.
• In the event of a technical failure during a game session or live bet, q789com will attempt to restore the session to its last confirmed state. If this is not possible, the affected round may be voided and any stakes returned to the player's balance.

The following conduct is strictly prohibited on q789com and will result in immediate account suspension, forfeiture of balances, and may be referred to the relevant authorities where applicable:

• Fraud and misrepresentation: Providing false identity information, using stolen payment methods, or misrepresenting your age or location.
• Money laundering: Using q789com to process funds derived from illegal activity. q789com cooperates fully with AML authorities and will report suspicious activity.
• Collusion: Coordinating with other players to gain an unfair advantage in any game on q789com, including live dealer games and sports betting markets.
• Bonus abuse: Creating multiple accounts to claim bonuses more than once, using automated bots or scripts to meet wagering requirements, or any other systematic exploitation of q789com promotional offers.
• Arbitrage betting: Placing bets across multiple platforms with the primary intent of profiting from pricing discrepancies rather than engaging in genuine recreational betting.
• Software interference: Attempting to reverse-engineer, modify, or interfere with the q789com platform software, RNG systems, or any game mechanics.
• Abusive behaviour: Harassing, threatening, or using offensive language toward q789com support staff or other players in any game chat feature.

q789com is committed to providing gaming as a form of entertainment and takes its responsible gaming obligations seriously. We strongly encourage all players to approach gaming on q789com as a leisure activity with a defined budget — not as a way to generate income or to recover losses from previous sessions.

Every q789com account holder has access to the following responsible gaming tools from their account settings:

• Deposit limits: Set daily, weekly, or monthly caps on the total amount you can deposit. These limits take effect immediately and can only be reduced (made tighter) immediately — increases take 24 hours to activate.
• Session time alerts: Receive a notification after a defined period of play to prompt reflection on whether to continue.
• Cooling-off period: Temporarily suspend your q789com account for 24 hours, 7 days, or 30 days. During a cooling-off period, login is not possible and no marketing communications will be sent.
• Self-exclusion: Permanently close your q789com account. This is an irreversible action that prevents re-registration for a minimum of 6 months. Contact support to exercise this option.

If you are concerned about your gaming behaviour or that of someone you know, please visit the Responsible Gaming page on q789com for detailed guidance and support resources available in Pakistan.

All content on the q789com platform — including but not limited to the website design, logo, graphics, written content, game interfaces, and software — is the intellectual property of q789com or its licensed game providers. Nothing on q789com grants you a right to reproduce, distribute, modify, or commercially exploit any part of the platform without prior written authorisation.

The q789com brand name, logo, and associated marks are proprietary. Unauthorised use of any q789com branding — including in advertising, social media, or as part of any application or website — is prohibited and may constitute trademark infringement.

Game content provided by third-party studios on q789com remains the intellectual property of the respective providers. q789com holds a licence to present this content to players and does not claim ownership of underlying game mechanics or software.

q789com provides its platform on an "as available" basis. While every effort is made to ensure the platform operates reliably 24/7, q789com does not guarantee uninterrupted access and accepts no liability for losses arising from service outages, maintenance periods, or technical failures beyond our reasonable control.

To the fullest extent permitted by applicable law, q789com's total liability to any player for any claim arising from use of the platform is limited to the total value of that player's current real-money balance at the time the claim arises. q789com is not liable for indirect, consequential, or speculative losses including lost profits, lost gaming opportunities, or psychological harm.

• q789com is not responsible for the quality or reliability of a player's internet connection or device.
• q789com is not responsible for losses arising from a player sharing their login credentials with another person.
• q789com is not responsible for typographical errors in published odds or game information that are corrected within a reasonable timeframe — affected bets placed on erroneous information may be voided.

q789com reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will provide notice to registered players via email and/or a prominent notice on the platform at least 14 days before the updated Terms take effect. Minor changes — such as corrections of typographical errors or clarifications that do not alter the substance of any clause — may be made without prior notice.

The date of the most recent update is displayed at the top of this page. Continued use of q789com after the effective date of an update constitutes your acceptance of the revised Terms. If you do not accept the updated Terms, you should stop using q789com and contact support to close your account and withdraw your balance.

The current version of the Terms always supersedes any prior version. Archived versions of previous Terms are available on request from the q789com support team.

If you have any questions about these Terms and Conditions, or if you need assistance with your q789com account, our support team is available 24 hours a day, 7 days a week.

For responsible gaming concerns specifically, visit the dedicated Responsible Gaming page. For general platform questions, the FAQ covers the most common topics without needing to contact support.